Tidewater Owner Registration Request

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When a “Owner Registration” request comes in from Jotform, follow these steps to complete the registration:

  • Login to: https://www.tidewaterhoa.com/OwnerWeb/
  • WordPress Platform, use 1pass for logon information
  • Select Users on left hand nav menu
  • “Add User” or screen should be default
  • Use submitted email from form as username and email address fields
  • User’s First and Last name should be in the subject line of the submission
  • Leave website field blank
  • Create a standard password for the user
  • Role should be set to SUBSCRIBER
  • Click Add User button to save
  • Reply to email letting user know their account is created and their default password

Close Call

If account already exists, simply reset their password to something new, and reply with that password.

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